Evolve

Consultation has concluded

The Evolve logo shows multiple speech bubbles to represent the project's focus of communicating with the community.



What is Evolve?

The objective of the Evolve project is to understand the community’s future needs and desires for the Town by October 2016 so that we can create a Strategic Community Plan for future years. Our desired outcome is for the Town and the community to work together to identify services and implement projects that meet the community's expectations.

To achieve this we want to start a conversation and engage with the community in a way that has never been done before. There will be genuine and open discussions with the community about the future of the Town.

At the end of the project, the Town will have a Strategic Community Plan, a Corporate Business Plan, a Long Term Financial Plan, Asset Management Plan(s), and a Workforce Plan; all of these documents being genuinely informed by the community.

What's happening now?

The public participation phase of Evolve has now ended.

We've had the feedback received through workshops, cafe conversations, online participation and pop-up engagement analysed, and have called for submissions on the Draft Abridged Strategic Community Plan 2017-2032.

The Strategic Community Plan is intended to outline the long-term vision, mission and strategic outcomes for the Town. The draft abridged document represents a shorter version of a traditional Strategic Community Plan. We wanted to include as much of the strategic components of the Plan in one document that could be easily read, hence this abridged version.

We will now be looking at the submissions received and making any required changes. The Strategic Community Plan will be considered by Council at a Special Council Meeting in late May 2017.

Want to know more about the project?

Send us an email to evolve@vicpark.wa.gov.au or call 9311 8111.




What is Evolve?

The objective of the Evolve project is to understand the community’s future needs and desires for the Town by October 2016 so that we can create a Strategic Community Plan for future years. Our desired outcome is for the Town and the community to work together to identify services and implement projects that meet the community's expectations.

To achieve this we want to start a conversation and engage with the community in a way that has never been done before. There will be genuine and open discussions with the community about the future of the Town.

At the end of the project, the Town will have a Strategic Community Plan, a Corporate Business Plan, a Long Term Financial Plan, Asset Management Plan(s), and a Workforce Plan; all of these documents being genuinely informed by the community.

What's happening now?

The public participation phase of Evolve has now ended.

We've had the feedback received through workshops, cafe conversations, online participation and pop-up engagement analysed, and have called for submissions on the Draft Abridged Strategic Community Plan 2017-2032.

The Strategic Community Plan is intended to outline the long-term vision, mission and strategic outcomes for the Town. The draft abridged document represents a shorter version of a traditional Strategic Community Plan. We wanted to include as much of the strategic components of the Plan in one document that could be easily read, hence this abridged version.

We will now be looking at the submissions received and making any required changes. The Strategic Community Plan will be considered by Council at a Special Council Meeting in late May 2017.

Want to know more about the project?

Send us an email to evolve@vicpark.wa.gov.au or call 9311 8111.


CLOSED: This discussion has concluded.
  • Workshop reports missing for for Agora 2.2 for 4 &5 see http://yourthoughts.victoriapark.wa.gov.au/agora-22

    Frehnejc asked about 4 years ago

    Thanks for your question Frehnejc, and apologies for the oversight. We have now uploaded the progress report for workshop four, however the fifth workshop had to be cancelled and has not occured yet. We will upload the progress report for this workshop once it happens. 

    Evolve Project Team

  • I have had a look at the Dashboard and there is no mention of Sporting clubs within it. My understanding is that the Clubs within the Town help contribute to the town and its strategy for a Healthy lifestyle. I would like to see the number of Clubs shown, is this something that can be easily obtained from the DSR? (Sporting and Social). It's well researched that clubs assist is people wellbeing.

    Frehnejc asked about 4 years ago

    Thank you for your question Frehnejc.

    The dashboards are a snapshot of the business units within the Town. The purpose of the dashboards is to provide a list of services, both legislative and discretionary, and the level of which the town is providing. Financial information has also been included to show how much it costs to provide the current level of service. Sporting clubs do contribute to healthy lifestyles however, sporting clubs that use our facilities offer a private service to the public and this is why they have not been included on the dashboards.

    As previously suggested, if you are seeking further clarification on the level of service dashboards we would be happy to assist. You can contact Hayley from the Evolve team on 9311 8111.

    Kind regards

    Evolve Project Team

  • The dashboard produced for the Agora's is not really showing the true picture in financial terms, in that the true cost of services is not taking into account the revenue. I was recently informed that Aqualife is "hugely expensive", yet if I look at the revenue for Aqualife it shows that it is one of the least costly BU's to run due to the fact it has a large revenue stream and in affect costs around $38K to run. Now if I didn't know this and took the dashboard at face value I would not be voting for investing into this so-called "money pit" any further.

    Frehnejc asked about 4 years ago

    Thank you for your question Frehnejc.

    The dashboards that have been produced for Evolve show the financial and level of service information for our business units. The financial information includes the budgeted operating expense, revenue, capital expense, employment expense and non-operating revenue for the 2014-2015 and 2015-2016 financial years. The 'we cost you' area is a snapshot of the operating expense only, as indicated on the dashboard document. We did consider using the net profit for the 'we cost you' area, however this would not be an accurate figure as the dollar value would only be based on the 2014-2015 annual report and not the current financial year. The source of the financial information provided on the dashboard is the Annual Budget 2015-2016. This document can be viewed, along with the Annual Report, on the Town of Victoria Park website.

    If you would like any further information or clarification please contact the Town of Victoria Park on 08 9311 8111 and ask for Hayley.

    Kind regards

    Evolve Project Team.


  • Will there be participation opportunities other than weekday evenings? I would like an opportunity to share borad vision and wholistic strategies as well as wide ranging specific strategies across a number of local government domains. I've attended one session that was very specific and did not give opportunity to share all my ideas, so I hopped online to share the rest of my ideas but unfortunately all the sections on here are also directed and specific. a shame! I also query if you are reaching hard to reach populations - where and when and how are kids being consulted? they will be adults in 15 years time and should also have a say in this process. How about seniors interests? Not many people are keen or available to attend evening sessions. how about a weekend day? Weekday? Do you offer crèche or other activities at any of your consutations? It would be great ifd you could provide a 'listening booth' consisting of trained facilitator (staff of tovp) to hear people's input where off the official topic, so all ideas can be recorded and people don't need to give up several evenings just to give you their input.

    ReneeD asked about 4 years ago

    Thanks for your questions.

    Yes there will be participation opportunities other than weekday evenings. We have set up a couple of café conversation groups that are meeting during the day on a week day. If you’re interested in attending one of these, let us know by emailing evolve@vicpark.wa.gov.au.

    We are also planning an option for people to participate on a weekend day. At the moment we’re not offering crèche or other activities at our workshops, although there may be an opportunity to run a workshop or two out of one of our facilities that does offer a crèche service. Great idea. We’ll look into providing that option. A “listening booth” is also a good idea and we will look into implementing this option.

    We’re trying to engage children by running versions of our workshops at schools. So far we have run a visioning workshop at Kent Street Senior High School. We’d like to run more of these at some of the other schools in the Town and will be working towards doing so during the public participation phase.

    Evolve Project Team


  • Can the Evolve team explain to the people in the Town that the Dashboard prepared and submitted at the AGORA 1 workshop was not accepted due to a lack of factual information considered to be sub standard by a large number of suitably qualified persons. If you all remember, I raised this very issue. If said 'Dashboard' had been given out earlier, then, maybe corrections and amendments could have been made in time for the workshop giving all participants an even playing field.

    Fred Borthwick asked over 4 years ago

    The dashboard in a very similar form has been used extensively by the Eastern States as a valid and simple method of showing the current status of a Business Area. It has a pedigree and a history of being an efficient manner of relaying complex information to the general community. The area of contention (that the dashboard didn’t include areas such as profit and loss) was not needed in making recommendations regarding the service expectations of that Business Area. Just to clarify, the dashboard was never meant to be utilised for accountancy purposes so as it stands is fit for purpose. We need to ensure that the information is readily understandable by the majority of community members and providing statistics to the detail of the annual budget and beyond would alienate a proportion of the community. We are happy to supply this information as a separate sheet to all participants but we feel it will be of benefit only to a minority of participants. As you'll recall, the dashboard was accepted by the majority of attendees at the AGORA 1 workshop that you have mentioned.

  • I have been told that the Agoras are fataly flawed on this website because the people working on the workshops don't have dashboards. Is this true and can you please explain why they haven't been supplied please. Fred Bortwick from Vic Park is very upset that the good work he has done in good faith is for nothing because he hasn't had this dashboard information to help him make the decisions during the Agorda1 that he has been in.

    ian asked over 4 years ago

    Hi Ian

    Thanks for your question. We don't subscribe to the view that the workshops that the first Agora 1 group have completed to date are fatally flawed because they have not got any Business Unit Level of Service dashboards. This is because the dashboards have not been needed to complete any of the required activities to date.

    The dashboards have not been supplied because they have not been required and also because we have been fine tuning them so they they're as error free as possible. 

    Evolve Project Team

  • Dear Councillors, when will the Evolve Project team provide workshop participants with DASHBOARD information on each of the service units being discussed. Could you also advise the particular AgeNda Item for EMBS and General Council meeting of September 2015 which received council approval for the Evolve Campaign. Fred Borthwick

    Fred Borthwick asked over 4 years ago

    Hi Fred

    Thanks for your questions. The Business Unit Level of Service information will be available shortly. We're finalising the last one at the moment so there isn't long to go now before you'll be examining them in depth. As I'm sure you'll appreciate though, and in the spirit of getting things right, we want to make sure that they're as accurate as possible. Taking the time to get them as right as possible has meant that a couple of last minute surprises have been addressed and we're confident that they're accurate and error free. The fine tuning and a couple of surprises along the way have meant they have taken a little longer than expected to finalise. The good news is up until now they have not been needed as we've been focusing on visioning. 

    The agenda item that you refer to from the September 2015 round of meetings is item 10.2 - Integrated Planning and Reporting Framework Major Review Process (Evolve 2017).

    Evolve Project Team


  • Following on from the most recent Evolve workshop I'd like to add the idea of the 'Good Town Index' - similar to the 'Good Country Index - http://goodcountry.org/' but on a smaller scale. See here for example: https://www.good.is/guides/good-cities-index-2014

    pommiecruiser asked over 4 years ago

    Hi pommiecruiser

    Thank you for your suggestion. We will take a look at the example and see what we can do with it. 

    Evolve Project Team

  • Has there been direct notification (hard copy or electronic format) about the Evolve project during the ‘Informing’ stage provided to: • The 35% (approx.) of owners of residential properties who do not reside in the Town? (Source: Forecast id) • The owners of 1600 (approx.) non-residential properties, the majority of which would not be owner/ occupiers, but which account for almost 40 % of the rate revenue? (Source: TVP Annual Budget 2015/16) • All of the 4,000+ businesses that provide employment in the Town? (Source: National economic indicators for local government areas, 2013/2014) How will stakeholders without access to the internet be provided information and engaged in the project (e.g. a proportion of the elderly and socially disadvantaged)? Will workshop/ forum participants be provided with an agenda and discussion paper prior to each of the stakeholder workshops to outline the context, facts and possible ideas for the issues to be discussed, to enable informed discussion and input by the community at these workshops/ forums. When and how will the Town Centre project be raised for consideration as part of the public participation process, and what context and background will be provided to the community about this project?

    Mick asked over 4 years ago

    Hi Mick

    Apologies for the delay in replying to your questions.

    The answers to your questions are provided below:

    1.  So far households in the Town will have been notified about Evolve through the Town’s Life in the Park publication and through information about Evolve that has been published in the Southern Gazette. We have recognised that there is an opportunity to keep doing more to inform people about Evolve.The Town has been working with Australia Post to finalise a postcard that will be sent to all ratepayers (regardless of where they live), residents and businesses. It’s taken a while to finalise but we expect the postcard to be delivered next week. As we continue with the public participation process for Evolve we’ll keep looking for different ways to notify people about the project.

    2.  People and/or groups who do not have access to the internet will be provided information about Evolve through the postcard mentioned above, the Life in the Park publication and articles in the Southern Gazette. Also where we identify a need, for example traders are a group of people who are often too busy to participate in a workshop, we will attempt to meet in small groups or have one on one chats. Another way we will look to engage people in the project will be through spontaneous opportunities such as at events, on the street and in shopping centres. If a member of the community would like to visit one of our facilities or our Administration Building we would be happy to sit down and chat with them about the project.

    3.  Where possible participants who attend workshops will be given notice about the discussion items for upcoming workshops. Having said that, in some instances participants will be empowered to dictate what will be discussed at a workshop. In these cases, participants will not receive information.

    4.  The Strategic Community Plan has to identify land use expectations for the Town. With this in mind, the Town Centre may come up as part of a broad discussion to identify the community’s expectations around land use in the Town for the next 15 years and beyond. In this context, participants will be provided with an explanation of how the Western Australian town planning system operates and all relevant State Planning documents that pertain to the Town. Notwithstanding this, it could arise through the next five months that people want to specifically consider the Town Centre as part of the public participation process for Evolve. If this happens, we will set up dedicated workshops and/or café conversations and/or digital engagement activities on Your Thoughts related to the Town Centre. In terms of context and background, in the first instance, participants would be given information related to land tenure and town planning zoning and development controls.

    We hope the above information clarifies things for you. 

    Evolve Project Team

  • I find that few people around me seem to be aware of this important project. Probably not helped by the season in which it commenced when letterboxes are full. Can a circular relating only to this project be distributed - one which makes it very clear that this is a critical planning process? I'd suggest this be worded in very practical terms and the criticality of it be emphasised - avoiding jargon like 'evolve'. If you do this, this can the questions in the 'what are your thoughts' section first be revised. Frankly I found some of the questions odd and was discouraged from answering. I did so anyway although I couldn't see any value in my answers. I know others who have not bothered responding for this reason. Are these the same questions asked during community consultation? What stakeholders (by group/classification) have directly received notification (hard copy or electronic format) about the Evolve project during the ‘Informing’ stage? What organisations/ groups were invited to attend the 15 stakeholder workshops during the ‘Informing’ stage of the project? How many on-line surveys have been completed on the Evolve webpage to date? How many individuals and groups/ organisations have indicated an interest in being involved in the public participation phase of the Evolve project to date?

    thislo asked over 4 years ago

    Hi thislo

    Thanks for taking the time for letting us know your thoughts about Evolve.

    We take your point about the timing for beginning to inform people about Evolve and it is something that we would do differently in hindsight. If you would like to know more about the circumstances as to why this phase of the project fell within the festive season we would be happy to talk about it.

    We are following up on our previous communications by sending a ‘circular’ in the form of a postcard to all addresses across the Town. This will stress the importance of the project and that it is critical to the drafting and implementation of the Town’s strategic documents. The circular will also give people details for signing up to the project.

    The questions for the ‘Ask the People’ survey are important in helping us to plan an inclusive public participation process. We are currently reviewing the questions so we really value your input at this time. In order to respond flexibly to the public priorities, we need to find out people’s participation and communication preferences, and that is what Ask the People is about.

    The stakeholder groups that have been contacted during the initial stages of Ask the People include sports groups, religious groups, community groups, aboriginal groups, businesses, collectives, resident groups, youth groups and groups that have shown an interest in community engagement. The initial contact list was never intended to target every person across the Town (that is the role of the media and communications plan). In fact Ask the People could now be called Ask Evolve as we are receiving a very large number of inquiries as a result of the Evolve website (and Ask the People questionnaire).

    So far we’ve had 87 people complete the Ask the People survey.

    As of last week we had 107 people who have confirmed their participation in Evolve. We have also emailed over 400 people who indicated an interest in participating in the project when they completed the Community and Business Satisfaction Surveys. (The Community survey was randomly sent out to 5000 people and all businesses were sent a survey).

    Our Evolve Public Participation Coordinator, Izzy Abuleela (also Digital Hub Manager) will be in touch about our public participation options.

    Thanks again.

    The Evolve Project Team

  • 1. Did the Council endorse the Informing/ Ask the People process including the stakeholders to be directly notified and those invited to attend the 15 stakeholder workshops? 2. Will a report be posted on the Evolve webpage on the process and outcomes of Informing/ Ask the People and how it has influenced the preparation of the public participation plan? 3. The IPRF Guidelines on the Department of Local Government and Communities’ website state on pg. 26 that the role of the Elected Members in the preparation of the Strategic Community Plan includes: Approves the process and structure of the community engagement model. When was the community engagement model endorsed by Council, what was presented to Council as the ‘model’ and what level of engagement was agreed based on the ‘IAP2 Public Participation Spectrum’, which forms part of Council Policy GEN6? 4. The Evolve webpages advise that the public participation plan for the Evolve project will set out the who, why, how and what of the process, but that the plan will not be adopted by the Council, as it will be an operational document. Why is the public participation plan not being presented to Council for endorsement, given the IPRF Guidelines and the importance of the participation process in this major project?

    Mick asked over 4 years ago

    Hi Mick

    Thank you for your questions about the Evolve Project. Please find our answers below.

    Answer 1:

    Council endorsed the process for Evolve at its Ordinary Council Meeting held in September 2015. The ethos behind the Ask the People initiative was to involve people (as individuals or as stakeholder groups) in the planning for the public participation for Evolve. Council was not involved in the drafting of the stakeholder groups list. We (the Evolve Team) targeted a small representative cross section of the Town as a means of understanding the various ways the public would like to be involved and we also asked them of their levels of commitment (potential commitment that is). The reason why the Ask the People program has been extended to the full life of the Evolve project is that it is now one of the ways by which we find out people’s participation and communication preferences. This allows us to be flexible and responsive to the public’s availability to attend workshops (as well as other methods of engagement).

    Answer 2:

    Yes we will be producing an evaluation report detailing the process and outcomes of Ask the People and how it has influenced the preparation of the public participation plan. Please note that Ask the People is not just a way for informing people, we have also asked questions regarding potential issues that would prevent people from getting involved. We listened carefully to all the suggestions and tailored our plan to ensure we were being as flexible and inclusive as possible. We still are building in additional methods for people to be involved and this approach will continue throughout the participation process.

    In addition we will be posting updates regularly across a variety of platforms (social media, Evolve website, Town website etc.).

    Answer 3:

    Council endorsed the Evolve process at its Ordinary Council Meeting held in September 2015 which clearly set out objectives and outcomes for this project. Each of the stages of the project and their related outputs were included in the report to Council. The report identified that Evolve would be run in accordance with best practice principles of IAP2. No specific level of engagement was agreed on the IAP2 Public Participation spectrum. This is because we wanted to research best practice and Ask the People about their preferences for being involved (one of the core values of IAP2). We now have a framework for running the public participation but even at this stage we will not set all the methods and scenarios in stone, and haven’t settled on a specific way of conducting all aspects of public participation. This approach allows participants to join the engagement process even if they contact us quite late in the project. We are all about being inclusive. If you (the public) wish to be involved tell us how much you want to be involved, when are you available and what is your preferred method (workshop, café conversation, focus group etc.). If we haven’t listed your preferred platform let us know what you would like to do and we will endeavour to make it happen. As a person who has recently completed the Ask the People survey, you will be contacted shortly with a list of options.

    Answer 4:

    Notwithstanding the fact that Council has endorsed the Evolve process, Councillors have been trained in the IAP2 process and will be briefed on the Evolve Public Participation Plan. They will have an opportunity to provide us with any input and guidance on the document. If we followed the course that Council adopt the Public Participation Plan in the first instance, we would need to go back to Council for ratification for every version of the plan. That would remove the flexibility and responsiveness of the project, which aims to respond to people’s wishes, concerns and suggestions as a human, rather than as an organisation.

    Our Evolve Public Participation Coordinator, Izzy Abuleela (also Digital Hub Manager) will be in touch about our public participation options.

    The Evolve Team

  • When will the public participation plan be adopted by the Council? When will the public participation plan be posted on the Evolve webpage?

    Mick asked over 4 years ago

    The Evolve Public Participation Plan will be completed in early February 2016. When it is completed it will be published on this page in the document library.

    Information from ‘Ask the People’ and the Public Participation Plan Literature Review are being used to inform the plan. The Literature review and the summary documents that relate to it can also be found in the document library.

    As it will be an operational document, Council will not be adopting this plan.


  • - Web consultations are cheap indeed... but totally opaque. Do you plan to organise public meetings and panel groups discussions? - How do you plan to leverage your Citizen expertise in various areas of City planning and development.

    domfischer asked over 4 years ago

    The Evolve project will run its public participation activities from February to July next year. During this period we will be planning on doing more than just a web consultation. This will include workshops, panel group discussions and other engagement activities. We're currently working on an Evolve Public Participation Plan that will cover what we'll be doing. When this document is complete, we'll share it. Also, we'd love to hear from people who are experts in their fields. If you're one of them or know people who are then let us know or encourage them to get in touch with us. You can email evolve@vicpark.wa.gov.au or give us a call on (08) 9311 8111.

  • Does the community plan include an awesome park/playground for the kids? We have lots of small/ordinary playgrounds around the place but nothing 'outstanding' in the Vic park area that I am aware of, for example like MCDougall Park in Manning (is it Lei St?). A really great part where the kids have fun and play safely, while the parents have a great coffee would be awesome. :)

    raadsm asked over 4 years ago

    One of the main outputs of the Evolve project is a new Strategic Community Plan. Included in this document will be a list of important strategic projects. Based on feedback and participation from the public, there is an opportunity for this kind of idea - an awesome park/playground - to be included on that list.