Levels of service are essentially the services that the Town delivers to the community, and are a crucial part of the Evolve project. Our community needs to understand the different levels of service to give us the feedback we need to plan for the future. In order to effectively provide the desired services, the Town needs to have a good understanding of what the community needs.
Community 'wants' can be limitless, and all of these 'wants' cost public money to own, operate, maintain and deliver. The Town recognises that this public money is not limitless either, so the community's wants must be tied to what the community is prepared to pay for. Educating the community about this process, and getting informed responses is one of the major aspects of the Town’s Evolve project.
What are the dashboards?
The levels of service dashboards are documents that display as best as possible, and as simply as possible, all of the Town’s service units. By reading a dashboard, it is the Town’s intent that anyone will get a sense of what that service unit is trying to achieve, what it does, how many people are employed, what it costs to operate the unit out of $100, the budget for that unit and what the unit does that is required by legislation, or is discretionary. After reading and understanding the dashboards, we are asked you to provide thoughts on the long-term, medium-term and short-term expectations for that service unit.
You the visited the pages for each service unit which are no longer available. On these pages you could:
Watch the unit's video - the videos introduced you to the people behind the scenes, described what each service unit does and outlined the benefits they provide to the community.
Ask a question specific to the level of service provided by the service unit to better inform your responses.
Complete the quick poll to let us know what you think about the level of service currently provided.
Provide more in-depth feedback by answering the forum question.
All feedback received was collated as part of our content analysis and used to inform the Town's Strategic Community Plan.
If you have any questions about levels of service, please call 08 9311 8111 or email evolve@vicpark.wa.gov.au
What does 'Levels of Service' mean?
Levels of service are essentially the services that the Town delivers to the community, and are a crucial part of the Evolve project. Our community needs to understand the different levels of service to give us the feedback we need to plan for the future. In order to effectively provide the desired services, the Town needs to have a good understanding of what the community needs.
Community 'wants' can be limitless, and all of these 'wants' cost public money to own, operate, maintain and deliver. The Town recognises that this public money is not limitless either, so the community's wants must be tied to what the community is prepared to pay for. Educating the community about this process, and getting informed responses is one of the major aspects of the Town’s Evolve project.
What are the dashboards?
The levels of service dashboards are documents that display as best as possible, and as simply as possible, all of the Town’s service units. By reading a dashboard, it is the Town’s intent that anyone will get a sense of what that service unit is trying to achieve, what it does, how many people are employed, what it costs to operate the unit out of $100, the budget for that unit and what the unit does that is required by legislation, or is discretionary. After reading and understanding the dashboards, we are asked you to provide thoughts on the long-term, medium-term and short-term expectations for that service unit.
You the visited the pages for each service unit which are no longer available. On these pages you could:
Watch the unit's video - the videos introduced you to the people behind the scenes, described what each service unit does and outlined the benefits they provide to the community.
