Community Engagement Service Delivery

Effective community engagement not only provides the Town with an opportunity to strengthen its relationship with the community, but provides for sound investment in better decision making by ensuring decisions are informed of community needs and aspirations. When done in a meaningful way, it contributes to building trust between the community and Council, and also raises the quality of, and strengthens representative democracy while building community capacity.

What is community engagement?

Community engagement is a planned two-way process by which specific, identified groups of the community are given the opportunity to provide input that enhances decision making processes on issues that may impact on their well-being or interests. Community engagement strengthens the trust between the community and Council by providing a platform for the community to have their voices heard, their views considered and acknowledged, and they’re informed of, and involved in, issues which may impact on their lives.

Service delivery

The Communications and Engagement team is here to help you achieve all your engagement and communication goals. No matter how big or small your project, our team of specialists can advise you on the most effective ways to achieve your objectives. Our team supports every part of our organisation and has dedicated account managers for different parts of the business, in particular the Engagement Advisor provides the following services

  • Engagement strategy
  • Engagement design
  • Delivery support
  • Reporting
  • Training
  • Your thoughts
  • Workshop facilitation

What is happening now?

To improve effectiveness and to inform service delivery support, goals and outcomes, we ask for your assistance in completing an evaluation of your recent experience with the community engagement service. Simply fill out the evaluation form below. Please note - sign in is not required and contact details will (if you chose) will remain anonymous.

Effective community engagement not only provides the Town with an opportunity to strengthen its relationship with the community, but provides for sound investment in better decision making by ensuring decisions are informed of community needs and aspirations. When done in a meaningful way, it contributes to building trust between the community and Council, and also raises the quality of, and strengthens representative democracy while building community capacity.

What is community engagement?

Community engagement is a planned two-way process by which specific, identified groups of the community are given the opportunity to provide input that enhances decision making processes on issues that may impact on their well-being or interests. Community engagement strengthens the trust between the community and Council by providing a platform for the community to have their voices heard, their views considered and acknowledged, and they’re informed of, and involved in, issues which may impact on their lives.

Service delivery

The Communications and Engagement team is here to help you achieve all your engagement and communication goals. No matter how big or small your project, our team of specialists can advise you on the most effective ways to achieve your objectives. Our team supports every part of our organisation and has dedicated account managers for different parts of the business, in particular the Engagement Advisor provides the following services

  • Engagement strategy
  • Engagement design
  • Delivery support
  • Reporting
  • Training
  • Your thoughts
  • Workshop facilitation

What is happening now?

To improve effectiveness and to inform service delivery support, goals and outcomes, we ask for your assistance in completing an evaluation of your recent experience with the community engagement service. Simply fill out the evaluation form below. Please note - sign in is not required and contact details will (if you chose) will remain anonymous.

  • To improve effectiveness and to inform service delivery support, goals and outcomes, we ask for your assistance in completing an evaluation of your recent experience with the community engagement service.

    Please note - sign in is not required and contact details will (if you chose) remain anonymous.

    To improve effectiveness and to inform service delivery support, goals and outcomes, we ask for your assistance in completing an evaluation of your recent experience with the community engagement service.

    Please note - sign in is not required and contact details will (if you chose) remain anonymous.

    Complete Form